“I am new to actually using and setting up Alt Energy, and you guys made it accessible, affordable and offered suggestions and guidance every step of the way. To put into perspective how important this is here is a little story. I work in magazine publishing and have been using Adobe Photoshop for more than 15 years and have bought several copies of every version from v1 upto the current v8. I am quite knowledgeable in computers and programs, but was having a problem. I called Adobe, explained my situation, and told them I only had one question. The were quite rude and would not go any further unless I gave the $39.99 per incident.
This is a good snapshot of customer service in America today. You guys are the exception. Keep up the good work Alt Energy's day has come and you guys are the King. Thanks.”
James - Brooklin, MA
“Out of so many companies that I have e-mailed about this trace controller, you are the only one that has answered my request for this item. I wish to thank you for doing this. As I have a motor home and am interested in solar power and living in Arizona. Again thank you. ”
Richard - AZ
“I recently ordered an Air Marine wind generator and mounting system and then followed up with a new order for batteries.
I received excellent service from Wayne and Ben. Wayne actually answered the phone after business hours and stayed until I exhausted my questions. Ben called the manufacturer while I was on the phone and settled specification questions. Wayne followed up with order and shipping verification having secured a time line from the manufacture. This leaves me confident and able to plan.
Thanks for the great job, very well done.
By the way ... I saved money as well. You have my referral!”
Robert - Richmond, CA
“Thank you to all involved. I've dealt with quite a few vendors in the past year and it's always refreshing to find folks like you that care about your job, your company and your customer. Please, keep up the great work! As a self-described customer representative, we appreciate it.”
Ken - Walnut Creek, CA
“Overall this buying experience was excellent and I will be a repeat customer. Thanks!”
Terry - Bristol, RI
“Just wanted to let you know the last of my order arrived today and I am very happy with your service. I plan to use this solar equipment at my cabin in Idaho. Many of my cabin neighbors use solar power as the sole source of electrical power and I will be sure and let them know how happy I was with your service. Who knows, you may get some more business from them and me.”
Michael - Bountiful, UT
“Thanks for the message, I feel like I have a friend in you and altE. I would not hesitate to recommend you to a friend.”
Bill - Ventura, CA