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Help Center

ORDER STATUS

• Has my order shipped?
• How do I track my order?

ORDERING

• What are my payment options?
• How can I fax in an Order?
• Are placing orders safe on your site?
• AltE Coupons

MY ACCOUNT

• Can I have more than 1 billing address?
• Can I have more than 1 shipping address?
• How can I add a shipping address to my account?
• I already have an account with you, do I need to re-register?

PRICING & BILLING

• Typographical Errors and Advertising
• What are my payment options?
• Are their any pricing discounts?
• Do I have to pay sales tax?

SHIPPING

• How can I track my package / order?
• Domestic Shipping Policy
• Shipping to Canada
• Shipping Availability and Lead Time
• Can I use the postal service to ship?
  

RETURNS

• How do I return my product?
• I received the wrong product

INTERNATIONAL ORDERING

• Do you ship outside the US?
• What payments do you accept for non US orders?

WARRANTY

• What is your warranty policy?
• List of Manufacturer contact numbers

AFFILIATES

• How do I become an Affiliate?