We bought the Staber 2000 almost 10 yr ago because we rented a house in the country that had a well and septic. I absolutely love this machine. The front access for repairs is one of its best features. I have had a couple of small problems and called the company, the representative talked me through the repair. One time I had a kink in the back hose and the safety device prevented it from doing damage. The other time I had to push a reset button. It would have cost me a lot of money to call in a repair man to do two small fixes. We have also replaced one bearing. We owned a Kenmore before and spent hundreds of dollars over 5 years repairing it so I think we have done pretty good with the Staber. \r\n\r\nMy daughter always comments on how clean our granddaughters clothes are when she comes home from a visit. There is a marked difference in how my machine cleans compared to hers. This is the best machine I have ever used and we have definately made the most of our money by purchasing it.\r\nI would highly recommend it to anyone wanting to save money, water, and detergent.\r\n\r\nTina