altE store had by far the best price and expertly drop-shipped by Stiebel. The unit is indeed tall as when on a pallet, too tall for my 7' high garage door! Thus had I to remove shipping pallet - have help and only cut the straps attached to pallet to get into garage or house. We rented a motorized dolly to get into the basement - you need to be two to do this safely due height and top-heavy weight! Once placed, easy to follow instructions for connections. If DIY, suggest you make a detailed drawing to change from top supply/discharge to back of unit also wanting backflow-valve, pressure regulator, expansion tank and drain for the inlet. Disagree with manufacturer suggesting Teflon tape only at water connections for copper pipes - I chose two 1" FIP dielectric unions which at $30 each from Supplyhouse seems cheap insurance. Once connected, it started right up and it has been running nicely since. I chose this unit over others as noise level listed explicitly while other not so and complaints of noise. The heat-pump fan is about as noisy as my large console humidifier, but much quieter than the basement dehumidifier I now can stop using!
If DIY, download instruction manual before purchase and read it carefully to make sure this is the one for you.
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