On January I ordered an Outback SkyBox 5048A Hybrid Inverter. I thought this would be the perfect inverter for my solar project. When I first started the system up I was rewarded with a PV fault low voltage. I was supplying it with two parallel strings of 6 panels each producing 288 vdc feed thru a combiner box. The specification say a 200-600 vdc range is acceptable. I emailed altE and they replied I should buy more panels. I then contacted Outback they told me they were aware of the problem and that a firmware upgrade would come out to fix the problem. After waiting 2 months I decided to reconfigure my panels into 1 string of 12 producing 576 vdc. I now got a new fault code which I no idea what it means since the fault codes are not listed anywhere. I contacted outback again they are now saying my panels are complatibe with their inverter. My panels are Itek SE 72. I am now 5 months into this project and have produced zero power.

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