Not sure why people leave such angry reviews when it is obvious they don't follow instructions. You MUST update the firmware before you do ANYTHING. Load the latest firmware onto a SD card from the Outback website. Put the SD card in the MATE3S, follow the instructions to update the firmware and BOOM, all your connection problems are solved.
My MATE3S works fantastic. I love the OPTICS RE App that shows me what is happening with the system 'live'. I
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