Customer Testimonials

“I'm pleasantly surprised, and impressed with your customer service. Thank you for being a company that actually cares! I will be ordering from you in the future.”
DJ - Biddeford, ME
“Ben Farmer's assistance and prompt response to my request's and
questions. He really put my, though small project, on a personal level. ”
Robert - Lakeland, FL
“I was especially impressed by the technical help I got to help solve a
difficult solar charging problem I had. James Cormican deserves an award
for customer service for patiently taking my many calls, and questions and
solving the problem. ”
Mike - British Columbia, CA
“James is a great asset to your business. I found him to be completely
honest and knowledgeable. It is clear that he understands that what is
best for the customer is best for the company.

He was 100% all of the time; never a glitch in the service. I am so
happy to have come across your web site (and I checked out many) and to
come in contact with him.

I will highly recommend your company, and more specifically, James.

It is such a pleasure to receive competent honest service.”
Dan - Culpepper, VA
“I placed an order for a solar panel. I must say you have a brilliant customer service person
there. The service i received from him was fantastic. His responses to my queries were prompt. He tried everything to keep me in business as I was having shipping costs problems. I don't usually send comments to the supervisor but hey, i should say well done for knowing the right man to allocate for particular jobs. I am in the UK but his interaction with my emails felt as if we were like face to face.”
Cordelia - UK
“I am new to actually using and setting up Alt Energy, and you guys made it accessible, affordable and offered suggestions and guidance every step of the way. To put into perspective how important this is here is a little story. I work in magazine publishing and have been using Adobe Photoshop for more than 15 years and have bought several copies of every version from v1 upto the current v8. I am quite knowledgeable in computers and programs, but was having a problem. I called Adobe, explained my situation, and told them I only had one question. The were quite rude and would not go any further unless I gave the $39.99 per incident.

This is a good snapshot of customer service in America today. You guys are the exception. Keep up the good work Alt Energy's day has come and you guys are the King. Thanks.”
James - Brooklin, MA
“Out of so many companies that I have e-mailed about this trace controller, you are the only one that has answered my request for this item. I wish to thank you for doing this. As I have a motor home and am interested in solar power and living in Arizona. Again thank you. ”
Richard - AZ
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